Privacy policy

Privacy Policy — viressa.com

At viressa.com, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our digital products, or contact us at Contact@viressa.com. Please read it carefully to understand how your data is handled.

1. Information We Collect

When you use our website, make a purchase, or contact us by email, we may collect the following types of personal information:
Identity information: Your name, email address, and billing details needed to process your order and deliver your products.
Payment information: Payment details you provide when purchasing our products. Sensitive payment data (such as credit card numbers) is never stored on our servers — it is processed securely by our payment providers (Shopify Payments, PayPal, etc.).
Usage data: Information about how you interact with our website, including your IP address, pages visited, products viewed, and device/browser information. We use this to improve your experience.
Communication data: If you contact us by email or WhatsApp, we keep a record of that correspondence to provide support.

2. How We Use Your Information

We use your personal information to:
  • Process and deliver your orders — including sending your download links and access details
  • Provide customer support — responding to your questions via Contact@viressa.com or WhatsApp
  • Send important updates — order confirmations, download links, and (if you opt in) occasional offers
  • Improve our website and products — analyzing usage data to make NovelStudy Vault better

3. Sharing Your Information

viressa.com never sells or rents your personal data to third parties. We only share data with trusted service providers who help us operate:
  • Payment processors (to handle transactions securely)
  • Email/delivery services (to send your download links)
  • Analytics tools (to understand website usage — collected anonymously)
We may also disclose information if required by law.

4. Data Security

We use industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. All payments are encrypted and processed by PCI-compliant providers.

5. Your Rights

You have the right to:
  • Access the personal data we hold about you
  • Correct any inaccurate information
  • Delete your personal data (subject to legal requirements)
  • Opt out of marketing emails at any time (unsubscribe link in every email)
  • Withdraw consent where processing is based on consent

6. Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, though some features may not work properly.

7. Contact Us

Questions about this policy? Want to exercise your data rights? Email us at Contact@viressa.com — we respond within 24 hours.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices. Please check this page periodically for the latest version.