Refund policy

Refund & Return Policy — viressa.com

At viressa.com, we want every teacher to be completely satisfied with their purchase. Because our novel studies are digital products delivered instantly, our refund process is simple and fast. For any refund request or question, contact us at Contact@viressa.com.

1. 7-Day Money-Back Guarantee

If you're not completely satisfied with your purchase, you can request a full refund within 7 days of your order date — no questions asked. Just send us an email and we'll refund every cent.

2. How to Request a Refund

  1. Email us at Contact@viressa.com with your order number
  2. Tell us you'd like a refund (no reason required, but feedback helps us improve)
  3. We'll process your refund within 1–2 business days

3. Refund Details

  • Refunds are issued to your original payment method (the same card/PayPal you paid with)
  • Processing time after we issue the refund: 3–7 business days depending on your bank
  • Since delivery is instant, no items need to be returned — everything is digital

4. Download Issues

If you have any trouble accessing or downloading your files, contact us first — in most cases we can solve the problem in minutes. If we can't, you'll receive a full refund.

5. Contact Us

Questions about this policy? Email Contact@viressa.com — our support team replies within 24 hours.